Appointment Reminders Fact Sheet
No-show rates and appointment cancellations negatively impact a physician practice or hospital revenue and cause inefficiencies in office staffing and overall operational performance.
Automated Reminders Yield Significant Value in Improving Operational Efficiencies
- Improve employee satisfaction by eliminating administrative burden of patient reminders, while the added touch-point improves patient satisfaction and engagement
- Contacting patients prior to an appointment reduces no-shows and cancellation rates for physician practices and hospitals
- Customizable messages and instructions enhance the office visit experience for patients
- Ability to direct connect back to a live voice expands patient access to care