A3 ModulePatient Communication Solutions for Physician Practices

In the world of Physician Practices, streamlined communication is key, not only in providing top-notch care and delivering an enhanced patient experience, but also in order to keep revenue flowing into the organization. That said, streamlined communication can often be out of reach for Physician Practices due to limited time and staffing resources. NotifyMD medical contact center solutions, however, put streamlined communication into reach and improve operational excellence for these healthcare organizations.

hippa-logoIn this sector, we serve:247

  • Primary Care Practices
  • Specialty Practices
  • Hospital-employed Practices

NotifyMD provides solutions to improve the patient and office staff satisfaction, improve operational excellence and satisfy your pain points.

HIPAA Compliant Healthcare Communication Solutions

Common Primary Care Practice and Specialty Practice Pain Points & Solutions

  • Impact on office morale when call influxes force staff to work through lunch or after hours, also straining bandwidth

    • Improve the experiences of office staff with services including NotifyMD Answering Services, Daytime Call Management, and Appointment Scheduling Services
  • Trouble carving out time for appointment-reminder calls — along with the added pain point of costly overtime to get calls made — when other office responsibilities take precedence

    • Automate patient reminder calls with NotifyMD Appointment Reminder Services that reduce no-show rates and capture office revenue
  • Challenges related to capturing calls after hours

    • Improve the patient experience and capture additional revenue by expanding hours with NotifyMD Answering Services, Appointment Scheduling and Switchboard Services

Common Hospital-Employed Practice Pain Points & Solutions

  • Struggles in maintaining a positive patient experience when delivering inconsistent communications

    • Streamline patient communications with NotifyMD Answering Services and Switchboard Services
  • Obstacles in dealing with differences in appointment-scheduling software programs from location to location

    • Unify appointment-scheduling methods with NotifyMD Appointment Scheduling and Appointment Reminders

We Make a Difference!Quick Hit_Cost Patient Acquisition

Learn more about NotifyMD solutions to help increase your office efficiency and improve the patient experience. Click here