Automated Solutions Fact Sheet

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Close Patient Communication Gaps with Automated Solutions

Automated patient communication solutions through NotifyMD are easy to implement and offer real-time improvement in patient appointment compliance and preparedness, capturing office revenue, managing patient populations and increasing patient and staff satisfaction without straining internal office resources. These easy to use and patient-friendly services maximize each patient encounter, through text, phone, or email, with real-time reporting to aid in campaign analysis, targeted patient outreach and managing patient populations.

Enhance Care Coordination and Alleviate Staff

Automated solutions through NotifyMD yield significant value for physician practices who need to communicate with their patients to enhance care coordination and remove the burden of follow-up from the physician staff and include:

  • Appointment Reminders for scheduled appointments or healthcare screenings drive revenue back to the practice and ensure care plan compliance for better disease management
  • Confidential Messaging accessed through a HIPAA compliant patient portal is designed to securely communicate with patients to deliver lab results or any other confidential medical information without needing a live call from the office staff
  • Patient Outreach generates awareness through practice promotion of flu shots, youth or adult physicals for school or work, or any other seasonal care program promotions
  • On Hold Messaging raises awareness and can drive action to schedule new office services, promote a new practice physician, or communicate new office hours, locations, or contact information

 

In a recent customer study, 95% of patients would like to receive health-related information via mobile messaging from a care giver, emphasizing the need for flexibility in how physician practices communicate with their patients.

Each interaction with a patient is an opportunity to promote the practice or programs that can drive wellness and prevention, further growing patient awareness and involvement in their care. Automated patient communication solutions through NotifyMD are easy to implement and offer real-time improvement in expanding access to care without straining office staff resources. Close the gaps in your patient communication initiatives with automated solutions through NotifyMD.