Appointment Reminders Fact Sheet

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Appointment Reminders

No-show rates and appointment cancellations negatively impact a physician practice or hospital revenue and cause inefficiencies in office staffing and overall operational performance.

Automated Reminders Yield Significant Value in Improving Operational Efficiencies

  • Improve employee satisfaction by eliminating administrative burden of patient reminders, while the added touch-point improves patient satisfaction and engagement
  • Contacting patients prior to an appointment reduces no-shows and cancellation rates for physician practices and hospitals
  • Customizable messages and instructions enhance the office visit experience for patients
  • Ability to direct connect back to a live voice expands patient access to care

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