notifypatient offers your practice automated call solutions that are easy to implement and easy to use. Each of the notifypatient solutions is fully customizable to fit your practice’s scale and protocols. You’ll benefit from easily measurable ROI as well as increased patient communication and satisfaction.
remindercall - Automated Appointment Reminders
Reduce no-shows, increase arrivals, and improve your bottom-line revenue, no matter what size your practice is, with remindercall automated appointment reminders and confirmation service.
Calls are made in the evening when patients are most likely to be available, and patients are able to confirm their appointment or request a rescheduling with the touch of a button. remindercall requires no additional hardware or software.
Benefits:
- Significantly reduce patient no-show rate
- Fill appointment vacancies and maximize daily schedules
- Free staff from time-consuming manual tasks
- Increase patient communication and satisfaction
- Eliminate costly postcard or letter reminders
- Easily measure ROI
How to Realize a 10 Times Return on Investment
“We all realize the bump to the bottom line is great and makes this service worthwhile. There is no more dead time for clinical staff, and that is time you can’t get back when it is lost. The main thing is that the appointment reminders are working and this is a good deal for us. If a practice doesn’t have this service, they need to get it.” – Bill Hammonds, Administrator, Evansville Surgical Associates, Inc., Evansville Indiana
Read the full story about how Evansville Surgical Associates was able to cut no-shows by 50%.
testcall - Automated Test Result Notifications
testcall makes test results available to your patients 24 hours a day via the phone or Internet. testcall places an outbound notification call to a patient when his/her test result is ready for retrieval.
Benefits:
- Speeds delivery time to patients
- Provides practice with a detailed report showing when patients have retrieved their results
- Practice is compliant when delivering test results
- Reduced switchboard calls and extended time-consuming conversations for office staff
groupcall - Automated Group Calling
Your practice can utilize groupcall to create call campaigns for office closings, appointment cancellations, collections, and so on. The easy-to-use campaign wizard helps allows you to create your own CSV file schema to your call list. Your practice can also save and retrieve personalized call campaigns from anywhere and determine the calling window and frequency of use.
Benefit:
- Immediate and timely communication to your patients and office staff
