notifypatient

Increase Appointment Arrivals and Revenue

notifypatient offers your practice automated call solutions that are easy to implement and easy to use. Each of the solutions is fully customizable to fit your practice's scale and protocols. You'll benefit from measurable ROI and increased patient communication and satisfaction.

remindercall – Automated Appointment Reminders

remindercall is an automated appointment reminder and confirmation service that works with your practice management software to securely upload the appointment schedule. It automatically calls and reminds patients 24-72 hours before their appointment. The patient has the option to confirm the appointment or request rescheduling, if needed. The practice staff receives detailed call results and can call patients back who have requested to reschedule.

Benefits

  • Significantly reduced patient no-show rate and increased arrivals rate
  • Improved bottom-line revenue
  • Staff freed from time-consuming manual tasks
  • Increased patient communication and satisfaction
"The application is very easy to use, customizable, and the reports are readily available and user friendly. The staff response has been positive because it is one more thing they don't have to do and relieves about two hours' worth of making reminder calls. … It works well for us, and I think it would work well for other practices, too."

- Randy S., Information Systems Specialist, Indianapolis, IN

testcall – Automated Test Result Notifications

testcall allows test results to be available to patients 24 hours a day via the phone or Internet. testcall places an outbound notification call to a patient when his/her test result is ready for retrieval. Your practice receives a detailed report showing when patients have retrieved their results.

Benefits

  • Expedite delivery time of test results to patients
  • Increase practice compliance
  • Reduce switchboard calls and time-consuming conversations for office staff

groupcall – Automated Group Calling

Use groupcall to create call campaigns for office closings, appointment cancellations, collections, and so on. The easy-to-use campaign wizard helps you create your own CSV file schema to upload your call list. You can also save and retrieve your personalized call campaigns from anywhere and determine the calling window and frequency of use.

Benefits

  • Delivers immediate and timely communication to patients and office staff
  • Calls can be transferred live back to the office

Contact us today at 800-696-0155 or e-mail us by clicking here to schedule a demo and learn more about how the notifypatient solution can meet the needs of your practice.