Improve the Patient Experience with Pre-Op Instructions and Pre-Registration Services
Reduce absenteeism and non-compliance with Pre-Op Instructions. Patients are contacted 24/7/365 prior to their surgery or treatment regarding any pre-op issues or questions.
notifymd can also collect pre-registration information for those hospital service lines or physicians wanting an outbound call to their patients prior to their scheduled appointment. These calls can include verification of patient contact information, obtaining insurance information, and confirming appointment time and location.
Benefits:
- Reduce patient no-show rates
- Provide and reinforce pre-op instructions
- Answer specific pre-op questions with live voice availability
- Provide convenient, procedure defined, and entity-directed reminder service
- Improve clinical outcomes while increasing patient compliance
- Collect real-time patient feedback regarding pre-op procedure and reschedules
- Reduce clinical and staff costs
When contacting colonoscopy patients regarding their pre-op instructions, notifymd has been able to create an automated surgery appointment reminder/prep call with live voice backup for addressing prep issues, procedure questions, rescheduling, and other patient-related questions.
