Enhance the Patient Experience
Patient Experience Surveys
Know exactly how your healthcare organization is performing with patient experience surveys. The surveys, conducted via live voice, are developed with you to glean the most important information you need from your patients.
Benefits
- Determine important benchmarks
- Gauge performance issues
- Develop future initiatives based on feedback
Class Registration
Specialty classes are a popular way for a healthcare organization to add value to their patient's lives and increase compliance and loyalty. Let notifymd take the headache out of attendance woes by using our Care Coordinators to contact a list of desired attendees and invite them to the class.
Benefits
- Increased attendance rates through personal invitation via live voice
- Complements marketing initiatives by raising awareness of your healthcare organization's class offerings
- Downstream revenue from patient loyalty and satisfaction
Physician Referral Line
notifymd's live-answer Physician Referral service allows you to fill appointment vacancies and maximize daily schedules. notifymd's Care Coordinators can quickly locate and identify the correct physician for inbound callers based on patient-defined criteria. Patients are then connected to the appropriate scheduler for easy appointment scheduling.
Benefits
- Improve patient qualification
- Consistent access to physicians
- Increase revenues as pool of new patients grows
- Strategically align physicians to sponsoring healthcare system
