How We Make a Difference

NotifyMD, a Stericycle Communications Solutions Company, is the leader in connecting patients and providers through standard and customized communication solutions that enhance patient access and improve patient and provider satisfaction, making these services essential to every practice. We are able to quickly implement this breakthrough solution for small practices, large medical groups and other healthcare providers playing a pivotal role in patient care delivery.

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Telephone Answering Services Fact Sheet

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Our Services & Solutions

Answering Services

As the expert in physician practice communication solutions NotifyMD answering services ensure a seamless extension of the physician practice, answering every call as you would, before or after office hours and on holidays.

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Appointment Reminders

NotifyMD offers automated appointment reminders that reduce no-show rates and capture office revenue, improve patient retention, and engage patients without burdening physician office staff. This integrated solution automatically uploads to your practice schedule and reminders can be sent via voice, text or email.

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Appointment Scheduling

Appointment Scheduling services can help streamline your practice calendar and improve patient service levels and retention rates by providing increased access to your organization.

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Daytime Call Management

Offers your patients a live voice 100 percent of the time when they call your office, even when your staff is busy with patients in the office. Consider complete overflow services, or selected types, such as appointment scheduling and prescription refills.

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Confidential Messaging

A platform for communicating test results, referral authorizations, prescription refills, follow-up instructions and general information to your patients, such as upcoming screenings, health news, and continued management of chronic conditions.

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Patient Outreach

Live voice or automated solutions allow outreach by a specific disease type or patient status. NotifyMD Patient Outreach improves the management of disease and compliance with patient care plans and can be used to improve patient quality outcomes.

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Automated Solutions

Automated patient communication solutions through NotifyMD are easy to implement and offer real-time improvement in patient appointment compliance and preparedness, capturing office revenue, managing patient populations and increasing patient and staff satisfaction without straining internal office resources.

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View Video - Making the Patient Experience a Priority

Case Studies

Boston Children’s Hospital

Department of Plastic and Oral Surgery Responds to Growing Patient Volume.

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Lexington Clinic

Lexington Clinic Leveraged Patient Outreach Solution to Enhance the Patient Experience

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The San Antonio Orthopaedic Group

Improve Patient Access and Drive Practice Revenue Growth

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Sample Messages

Live Automated Appointment Reminder Message

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What Our Customers Are Saying

Our patients like the appointment reminder service and it definitely cuts down on no shows.”
Billie C.Office ManagerFamily Practice